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Written Assignment_BSc IBM LCC Professional Communication Skills

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Written Assignment_BSc IBM LCC Professional Communication Skills_70%

A critical analysis of an aspect of professional communication (2,500 words).

* Please note that the written assignment hand-in time and date will be no later than

Essay titles: Choose one of the following essay titles, or contact Jon Pettigrew

drawing on a wide range of sources, most importantly including recent, empirical studies.

1. Discuss the role and importance of skilled interpersonal communication in one of the following professional contexts:

• Health Care

• Education

• International Relations

• Marketing

• (International) Management

2. Outline what we know about the processes of professional communication occurring in one of the following functions: • Questioning• Explaining• Self-disclosure • Reflecting You may relate this to one particular professional context.3. Consider the ways in which personal, situational and cultural factors may impact upon the process of professional communication. You may relate this to one particular professional context.4. Identify and discuss the effects of non-verbal behaviour on interpersonal communication in professional workplace settings. You may relate this to one particular professional context.5. Select a ‘communication event’ from the media (such as television, newspaper, radio, etc.) that shows an aspect(s) of professional communication. Describe, explain and analyse this event in relation to no more than two of the skills discussed in the module. (Audio-visual data does not need to be submitted but a video-link and/or full transcript is required).

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