Case Study Report and Presentation
· This assignment must be all your own work. It is acceptable to discuss course content with others to improve your understanding and clarify requirements, but solutions to assignment questions must be done on your own.
· You must not copyfrom anyone, including tutors and fellow students, nor allow others to copy your work.
· All Assignments will be checked using collusion monitoring tools to ensure that each assignment is the original work of the submitting student. Assignments that do not adhere to this requirement will be deemed as being the result of collusion or plagiarism. This may lead to severe academic penalties as outlined in USQ Policy Library: Academic Integrity Policy and Procedure. It is your own responsibility to ensure the integrity of your work. Refer to the USQ Policy Library for more details:
Course Expectations
· This assignment is quite complex, and exposes you to many different components in Microsoft Access (any version from Access 2007 to current), some or all of which might be very unfamiliar to you. The assignment description provides some explanation of how to use these components, but you are also expected to use available resources such as Online Help, the Beskeen et al text, the Practical Skillssections at the end of each Module in the Study Materials, the SAM onlinetutorial activities, the course discussion forums, appendices and practical related videos, as well as exploring and experimenting on your own.
· It is important to make sure you have backups of all assignmentsyou create. This is especially true if you store documents on a flash (thumb) drive. Flash drives can become corrupted or lost very easily. There are many options available (Dropbox, or Google Drive) and USQ students already have access to Google Drive via uConnect - UDrive. Another good idea is to Email your assignmentfile to yourself every-time you finish working on it, that way you have multiple copies of your progress in case you need to revert to a previous stage or are looking for a piece of information you have mistakenly deleted. Please note that lost or corrupted assignment files is not grounds for an extension.
Late submission policy
· USQ’s Assessment – Assignment (Late Submission) and Compassionate and Compelling Circumstances procedures relate to Extensions and Late Assignments. They can be found under the following links:
· An Assignment submitted after the due date without an approved extension of time will be penalised. The penalty for late submission is a reduction by five percent (5%) of the maximum markapplicable for the assignment, for each University Business Day or part Business Day that the assignment is late. An assignment submitted more than ten (10) University Business Days after the due datewill have a mark of zerorecorded for that Assignment.
Referencing requirements
· References are required and theHarvard AGPSstandard of referencing must be used, including in-text referencing. Ensure that your reportand presentationare fully referenced, including any references to the textbook. Your essayshould include a List of Referencesusing theHarvard AGPS standards. A useful link on referencing is from USQ’s Library site:<http://www.usq.edu.au/library/referencing>
· Any direct and paraphrased quotes mustbe referenced using Harvard AGPS style and listed in the List of References.
Do not repeat verbatim large portions of information from other sources such as the text or video – you must put the ideas/information in your own words. Only use small direct quotes where possible.
Team Work
Subject: CIS5100 S1 2019 Assignment 2
Dear Course Team,
[I / we] have been working [individually / in a team] on CIS5100 Assignment 2 and [I / we] will be submitting the Assignment [by myself / as a team of two students]:
ASSIGNMENT 2 REQUIREMENTS
Learning Objectives
Applicable course objective:
· critically analyse business requirements from an information systems perspective
· critique information systems concepts to identify and resolve problems within a business context
· identify the appropriate information systems to develop practical solutions within a business context
· communicate information systems concepts to both technical and non-technical audiences within a business context.
Applicable graduate qualities and skills gained from this assessment instrument:
· Problem Solving (Skill U2)
· Written & Oral Communication (Skill U4)
Preamble
Dr Rikki Wagnerwas extremely impressed with our computing firm’s – Mendelssohn Technologies– development of the Queen of Sheba Wedding Emporium’ Database Management System (DBMS) utilising Microsoft Access and Decision Support System (DSS) utilising Microsoft Excel (Assignment 1).
Dr Wagnerrealises that the business has a lot to learn and that the business will need to invest considerable money to bring the business into the modern online business world, from their current single computer mail order set-up. Dr Wagnerhas contracted our firm to advise the business on how they can grow their mail order business into a cutting-edge online presence. The business has asked us to develop a report to provide them with information about the following topics that they see as key to their business growth:
(Use Baltzan Chapter 5 - Technical Fundamentals to assist you in answering this topic)
(Use Baltzan et al Chapter 8 Section 2 – Business Intelligence)
(Use Baltzan et al Chapter 10 Section 1 –Enterprise Information Systems: CRM to assist you in answering this topic)
(Use Baltzan et al Chapter 11 Section 2 – Social Media to assist you in answering this topic)
Mrs Georgie Handel, your manager, has set up the following tasks for you to complete this project:
Refer to the marking criteria for details of mark allocations.
Task 1: Personal Research Journal (max. 500 words) 10%
Prepare a journal that records your activities and progress related to completing this assignment. In date order, clearly list the following:
If you are working in a team, clearly state the activities of each team member. For Example:
Date of research activity /discussion
Description of research activity
Student(s) Involved
Resources Used
Time on Activity
27 Sept 2017
Investigation into the Information Technology Strategies should the Business consider to obtain / retain competitive advantage in their marketspace.
John Smith
4 hours
29 Sept 2017
How the business should be considering using Social Media as an avenue for communicating with their customers and promoting their brand.
John Smith / Fred Nerks
3 hours
Submit this journal as an appendix to Task 2 (after the List of References and include in the Table of Contents).
Task 2: Case Study Report (max. 4,500 words) 80%
Report Structure and Presentation 5%
Your report should include a professional title page, computer generated Table of Contents (including List of Tables and List of Figures) and Appendices.
Note: Make sure to state the names of all students involved in the report on the title page.
Report Letter of Transmittal, Executive Summary and Introduction 5%
Your report should include a letter of transmittal, executive summary, and introduction to the report.
Report Section 1–Hardware, Software &Networking Infrastructure / Cloud Services 10%
What type of hardware and software, including networking infrastructure and/or a combination of cloud services, should the business acquire and/or procure to expand their capabilities to meet their new e-business initiative?
(Use Baltzan Chapter 5 - Technical Fundamentals to assist you in answering this topic)
Report Section 2–Business Intelligence 10%
What would be the benefits to the business of using business intelligence?
(Use Baltzan et al Chapter 8 Section 2 – Business Intelligence)
Report Section 3 – Customer Relationship Management 10%
What would be the benefits to Dr Rikki Wagnerof implementing a customer relationship management system?
(Use Baltzan et al Chapter 10 Section 1 –Enterprise Information Systems: CRM to assist you in answering this topic)
Report Section 4 –Social Media 10%
What issues should the business be aware of when embarking on a social media presence?
(Use Baltzan et al Chapter 11 Section 2 – Social Media to assist you in answering this topic)
Report: Conclusions and Recommendations to the Business 10%
Your report should include separate conclusions and recommendations sections.
Report: Referencing and Appropriateness of Sources 20%
References are required and the Harvard AGPSstandard of referencing must be used. This standard is detailed on USQ Library Site <http://www.usq.edu.au/library/referencing>.
Ensure that your reports are fully referenced, including any reference to the text book. Your report should include in-text referencesand a List of References.
Do not repeat verbatim large slabs of information from other sources such as the text – you must put the ideas/information in your own words.
You must use at least ten (10) academically sound sources other than the textbookin completing this report.
Task 3: PowerPoint Presentation to Client (max. 25 slides) 10%
Mrs Georgie Handel has asked you to provide a professionally developed business presentation to the client, Dr Wagner, outlining the project scope, key findings and key recommendations from the Case Study Report. Create a Microsoft PowerPoint Presentation (using PowerPoint 2007 to current) and name it [1ststudent lastname] / [initial] _ [student number] _ & _ [2ndstudent lastname] / [initial] _ [course code] _ assign2.pptx(eg.genrichr_0050051005_cis1000_assign2.pptx).
Make sure that your professional developed business presentation is prepared so that it conforms to the course StudyDesk presentation resources. These resources include, but are not limited to the Practical Appendixes found on the Study Schedule and Module Materials and various videos.
The professional business presentations set of slides should be structured as follows:
Submission Guidelines
Attach the Microsoft Word files(using any version from Word 2007 to current) and Microsoft PowerPoint files(using any version from PowerPoint 2007 to current) using the naming convention below, to your online assignment submission in the Assignment 2 area on the CIS5100 StudyDesk before midnightAustralian Eastern Standard Time (AEST) on the day the assignment is due.
Upon completion of the submission process, check your uConnectemail account for an automatically generated confirmation email (if you do not have an email account, print out the Submission Complete screen before exiting the Submission System). You mustcheck that the file name and file size are listed correctly - if there is a problem with either, please email the course leader immediately.
If you have difficulties submitting through the StudyDesk Assignments submission tool, please review the Student Instructionsdocument listed also on the CIS5100 StudyDesk. As a last resort only, email the course leader for instructions on an alternative course of action.