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Sussex 745N1

Managing Operations and Quality (745N1)

 Management, Innovation and Organizational Performance (713N1)

Assessment: Essay

Limit: 3000 words

Write a 3000 essay, using the literature that was covered in the module, addressing the following:

Critically discuss how organizational structures and processes can support or impede the ability of an organization to innovate. Use examples from the cases at the end of each chapter of the core text to illustrate your points.

Change and Leadership (715N1)

Assessment: Report

Limit: 3000 words


Select a change scenario for a chosen organisation, and describe how that change process should be undertaken, with specific reference to options for change. Include an appraisal of their suitability, Reference should be made to relevant theories of change.

You should identify relevant theories of leadership linked to the change processes and discuss their strengths and weakness relating to individual and organisational change . Specific attention should be given to the role and style of leadership required for the success of the change process or programme.

Supply Chain Management (718N1)

Assessment: Report

Limit: 3000 words

Re-sit Assessment

Individual Assignment (100% Weighting)

The report should address the topic below and should be 3,000 words (excluding references) and should be properly referenced in Harvard style only. Two hard copies should be submitted to the School Office in the Jubilee Building on 30th August 2018.

Re-sit Question

Critically discuss, using at least two organizational examples, the importance of an effective supply chain strategy in achieving organizational objectives. Clearly describe and evaluate how their supply chain strategies support their chosen strategic direction and critically assess the operational implications of each supply chain approach. Comment on whether their supply chain strategies will be effective in the long run and what factors in their competitive environment might influence a change in strategy.


This is an individual assignment that should be 3000 words plus or minus 5% (excluding references and Appendixes) - longer assignments may be penalized.

The report will be assessed on the basis of:

 Depth and relevance of research into the topic,

 Synthesis and evaluation of data and evidence,

 Application, analysis and understanding of appropriate concepts,

 A clear and well-presented report,


 Critical use of references and literature – Around 25 references are expected for a report of this length.

1. Where specific ideas, arguments, models, and information are drawn on in your discussion, the author and date of the source text should be included in the body of your discussion. All quotations should be clearly acknowledged and sourced including page references. Full details of all source material should also be included in the Reference List.

2. You should make sure that you are fully aware of the School's policy on plagiarism. You should be aware that you cannot later claim that you did not know the rules and regulations; like all of us working at Sussex, you must make yourself familiar with them. Please click on the following link for information which should help you avoid plagiarism issues: Plagiarism guidelines

Essentials of Procurement (719N1)

Assessment: Essay

Limit: 3000 words

This individual assignment will be based on the Illy Cafe case provided through Study direct. It is required to complement the findings from the case document itself with real life findings based on secondary data made available through homepages etc. as well as academic literature.

The report should be (double spaced (11 or 12 font size) include cover page with name, course, title and date as well as a table of content, and bibliography. Appendices for graphs etc do not count into the word limit. The write-up should begin with an executive summary (max 100 words). Please make sure that the report is well organized with clear section headers. Please avoid repetition of facts and long expositions. Creativity in analysis and suggestions that are well-grounded will be given high credit.

I hope you enjoy reading and working on the case.

Good luck!

Assignment questions:

1. Please analyze the competition of illy and discuss with arguments if illy really contributes with this initiative to its sustainable competitive advantage. Think about the positioning of illy with respect to its competitors and the market potential associated with it.

2. In sustainability management issues people talk a lot about whether implemented sustainability practices rather lead to additional business or whether these practices only generate extra costs. Please explain for the case of illy if the initiative generates additional value or if it is only a risk-avoiding initiative generating extra costs. Please find good arguments for your conclusions. If you think tables, cost benefit analysis, lists of risks / benefits or other data is useful to substantiate your argument, you should use it.

1. In several industries you face as a sourcing manager the challenge if you should directly source raw material from the original source or you rely on intermediaries. One example for this challenge is also mineral supply chains where many firms have to rely on several partners in the supply chain. In the mineral supply chain you’re particularly confronted with conflict mineral issues. Please suggest how to best achieve a sustainable mineral supply chain by considering sourcing concepts you can use (chain of custody, supply chain due diligence, traceability, direct sourcing). Please have for the analysis a company with a strong brand in mind (eg Apple). Try to find a solution which has an overall positive economic benefit for the company in dealing with conflict minerals (specifically gold, tungsten, tin and tantalum). NGOs, internal and external audits, fair trade labels are things which you might want to critically address in your thoughts.


The expectation is that you present a sustainable solution for the conflict mineral supply chain. Of course you should become familiar through internet with the basic conditions and also bring in your learnings from the illy case.

The report should be no more than 3500 words in length and should normally contain the following elements:

1. Title Page

2. Table of Content

3. Executive Summary

4. Main body with answers to questions 1-3

5. Bibliography

The report will be assessed on the basis of:

 Depth and relevance of research

 Synthesis and evaluation of data

 Application, analysis and understanding of appropriate concepts

 Quality of recommendations including originality and crticial thinking

 A clear, professional and well-presented report

You should make sure that you are fully aware of the School's policy on plagiarism. You should be aware that you cannot later claim that you did not know the rules and regulations; like all of us working at the University, you must make yourself familiar with them. For further information please visit the following link: (Plagiarism policy)

Research Methods for Supply Chain and Logistics Management (725N1)

Assessment: Research Plan

Limit: 4500 words

The purpose of the research project report is for the student to present a coherent introduction and overview of their MSc dissertation. The report is not meant to be the MSc dissertation itself but is expected to include the following information

1. Introduction including:

 Research Topic/Dissertation Title

 Why is the topic important/interesting

 Research Question

2. Literature Review including:

 An in-depth discussion of the literature pertinent to answering the research question of interest

 What has previous research on your topic shown?

 How does your dissertation fill a gap in the literature on your topic?

3. Research Design including

 How will you answer the research question?

 Research Philosophy-Ontology/Epistemology

 Research design (case study/quantitative/qualitative)

 Research approach – inductive/deductive

 Data Collection methods-surveys/interviews/focus groups

 Data analysis methods


 Steps taken to enhance the validity and reliability of the findings

4. Project Timeline

 When will data be collected

 When will the dissertation be written/has any of it been written already

 When will the student submit the dissertation

 The timeline can be presented as a gantt chart or excel table with dates included

The student is not required to include information about data already collected or analysed.

The word count is 4500 words +/- 10%

The marking criteria used to grade the assignment is as follows:

Strategic Management (730N1)

Assessment: Report

Limit: 3000 words

Choose two companies that are listed on the London (FTSE) or New York Stock Exchange, one that has successfully implemented a strategic initiative, and one that has taken a strategic initiative that has not been successful.

Write a report comparing, contrasting and critically evaluating the two initiatives using material from the module. Justify your assessment using at least FIVE of the following concepts, tools and techniques discussed in the course:

 strategic purpose

 industry attractiveness

 resources and capabilities

 competitor and market analysis

 competitive advantage

 portfolio analysis

 industry life cycle

 option evaluation

 organisational design

 change management

Your report should reflect your understanding of the topics covered in the course and your ability to analyse and apply the appropriate strategic concepts, tools and techniques. You should also demonstrate your research skills and ability to derive analysis from a range of up-to-date high quality sources. Full in-text citations and a bibliography, using Harvard Referencing Style, are required.

Entrepreneurial Finance (731N1)

Assessment: Report

Limit: 3000 words

This resit assignment is an individual report (3,000 words). The title is as follows:

Identify two firms founded since 1980 in two separate countries. Using course material, compare and contrast the funding sources (including public sources of capital if appropriate) used by these firms and discuss the way these firms used different funding sources to grow.

Your report should reflect your understanding of the topics covered in the course and your ability to critically analyse and apply appropriate strategic concepts. You should also demonstrate your research skills and ability to derive analysis from a range of quality sources. Full in-text citations, Harvard style, are required.

Accounting for Decision Makers (733N1)

Assessment: Report

Limit: 3000 words 5

There are two parts to this assessment. You must attempt both parts and must write 1,500 words on each of them, 3,000 words in total. Abstracts, bibliographies, and Appendices are not included in these word counts. Marks are shared equally between the two parts. Submission Deadline as per Sussex Direct.


The international convergence of accounting standards refers to the goal of establishing a single set of high-quality accounting standards to be used internationally, and the efforts of standard-setters towards achieving that goal.

Critically discuss the following statement, indicating the benefits of a single global set of accounting standards to users of financial statements, and highlighting the problems any attempt to achieve this goal might face:

“For users of published financial statements, the international convergence of national and international accounting standards into one set of internationally recognised and applied financial reporting standards, promised great benefits, but it was never going to be achieved on a global scale.”

Your answer should be illustrated with appropriate examples and extensive use should be made of relevant literature.

Word count: 1,500 maximum (excluding abstract, bibliography and appendices).


Making appropriate reference to appropriate sources, select ONE of the following strategic management accounting techniques and critically discuss how it may be used to manage performance in an organisation:

(a) Transfer Pricing


(b) Budgeting

Your answer should make extensive use of relevant literature.

Word count: 1,500 maximum (excluding abstract, bibliography and appendices).

Institutions in the Global Financial Market (738N1)

Assessment: Essay

Limit: 2000 words


Since 1999, the European Union (EU) has successively launched a number of regulatory initiatives aimed at ensuring an integration of EU financial markets and the removal of legal barriers which hindered the provision of cross-border financial services activity across Europe. As a member state of the EU, the UK substantially benefited from this signal market directive.

However, the UK voted to leave the EU on 23rd June 2016. As a result, the law establishing the regulatory framework in the UK would need to change. There would possibly be a period of significant confusion as multinational financial service firms which use a London subsidiary need to decide how to restructure themselves and decide how much of their operations to transfer elsewhere in the EU.

Moreover, leaving the EU gives the UK more freedom to make its financial regulations. As the recent debate between the Bank of England and the European Parliament on banker bonus cap, such freedom deepens the concerns about financial regulation arbitrage.

The topic for your essay is: Evaluate the impact of Brexit on the UK and the EU’s financial regulation


Your essay should clearly demonstrate analytical, critical and evaluative skills and address all issues relevant to answering the specific topic stated above. 6

Evidence is expected of a wide background of reading and research, without which above average grades are unlikely. All references should be acknowledged (see Library handout on reference styles – Harvard approach is strongly recommended). Good standards of written English and presentation are expected, and marks will be deducted if standards are poor.

In summary, this essay should:

1) Show understanding of the importance of financial regulation;

2) Discuss the challenges in coordinating financial regulation between the UK and EU.


This essay should be typed on A4 paper, 12 point font, 1.5 spacing and should be approximately 2000 words, excluding the reference page/s, bibliography and Appendices if applicable.

Marks will be deducted for minimal or excessively wordy documents. Separate word counts should be displayed on the opening cover of each individual coursework. All references should be acknowledged.

The essay should have attached the appropriate cover sheet with the student’s full name, student number, course, module number and title. Please keep a copy of the essay for your own records.


“Plagiarism is the practice of presenting thoughts, writings or other output of another or others as original, without acknowledgement of their source(s). All material used to support a piece of work, whether a printed publication or from electronic media, should be appropriately identified and referenced and should not normally be copied directly unless as an acknowledged quote. Text translated into the words of the individual student should in all cases acknowledge the source.” For further information please see

Before submitting the work, you should check through it to ensure that:

• all material that has been identified as originally from a previously published source has been properly attributed by the inclusion of an appropriate reference in the text;

• direct quotations are marked as such (using “quotation marks” at the beginning and end of the selected text), and

• a citation has been included in the list of references.

International Human Resource Management (739N1)

Assessment: Essay

Limit: 2000 words

The essay has a word limit of 2000 words (+/- 10%) excluding references.

Please choose one of the following titles. The essay titles are broad giving you the opportunity to individually decide on the structure and focus of your essay according to your interest. Your essays should demonstrate strong understanding of the topic and maintain a critical and analytical character throughout. You should situate your discussion in an international context.

The suggested reading for the course can act as a starting point for the assignment, but you are required to conduct additional research using a wide range of sources. The journals listed in the module outline are relevant, but other material can also be used.

Choose ONE of the following essay titles

1. What are some of the main ways in which national cultures are said to impact upon organizations and management?

2. Choose an employment-related HR ethical dilemma and analyse its ethical dimensions, including recommendations on how HR should deal with it.

3. Is talent management in MNEs more complex or important than in domestic organizations?


4. What are the forces for and against the increasing adoption of Anglo-American selection methods and principles being introduced in other countries?

5. Discuss the view that the solution to minorities’ disadvantage in organizations is to increase their representation at top levels.

6. To what extent do you feel that diversity management is a move away from the emotive approach focused on legal equality and the elimination of group-based structural disadvantages towards the individualised, emancipatory, performance–driven process of self-determination and self-development?


You should employ Harvard referencing and maintain professional levels of writing style, spelling and punctuation. The font size should be 12 point (Times New Roman or Arial) and you should use 1.5 or double line spacing.

Assessment notice

Students submitting essays and other coursework assessments should be aware that the penalties imposed upon students committing academic misconduct may include obtaining zero marks for the assessment unit, or even more severe penalties. See for further information. The most common forms of misconduct that are usually detected are plagiarism and personation. Find out more about them – and how to avoid them – here:

Research Methods (International Management) (742N1)

Assessment: Essay

Limit: 3000 words

Essay Title

Read and discuss article by Banalieva and Dhanaraj (2013). You are expected to achieve following tasks:

 Highlight the research question;

 Critique the adopted research methodology;

 Suggest alternative methodologies to address the question and discuss their advantages and disadvantages.

Word Limit: 3000 words.

Please use double spacing and 12-font Times New Roman script and use Harvard style of referencing.

Banalieva, E. R., & Dhanaraj, C. (2013). Home-region orientation in international expansion strategies. Journal of International Business Studies, 44(2), 89-116.

Managing Operations and Quality (745N1)

Assessment: Report

Limit: 3000 words

Drawing upon the case study entitled “Boys and Boden (B&B)” or an organisation with which you are familiar, critically identify one area and suggest how the current management of operations could be improved. It is important that you explain the area of activity and its purposes clearly by providing adequate information, including contextual information of your chosen organisation. For the area of activity identified, define and 8

critically evaluate suitable operational objectives or performance outcomes and suggest how the current management of the operations and quality could be improved. You are expected to seek where possible to apply the various models, concepts, tools and techniques considered during the course. You are also expected to explain why you have chosen to apply some of the above models, concepts, tools and techniques and demonstrate that you understand their effectiveness as well as limitations. It is also important that you support your work by relevant academic theories or literature and data from the chosen organisation (where applicable).

The report should be no more than 3000 words in length and should normally contain the following elements:

1. Executive Summary

2. Introduction, which should include a discussion of the internal and external context of the organisation.

3. Analysis/suggestion of the situation by reference to operations/quality issues, models, concepts, tools and techniques.

4. Conclusion, reflecting on the suggestions, and limitations of such suggestions.

Case study: Boys and Boden (B&B)1

1 Slack, N., Brandon-Jones, A., and Johnston, R. (2011). Essentials of Operations Management, 1st Edition, FT Prentice Hall.

‘There must be a better way of running this place!’ said Dean Hammond, recently recruited General Manager of B&B, as he finished a somewhat stressful conversation with a complaining customer, a large and loyal local building contractor.

‘We had six weeks to make their special staircase, and we are still late. I’ll have to persuade one of the joiners to work overtime this weekend to get everything ready for Monday. We never seem to get complaints about quality ... our men always do an excellent job, but there is usually a big backlog of work, so how can we set priorities? We could do the most profitable work first, or the work for our biggest customers, or the jobs which are most behind. In practice, we try to satisfy everyone as best we can, but inevitably someone’s order will be late. On paper, each job should be quite profitable, since we build in a big allowance for waste, and for timber defects. And we know the work content of almost any task we would have to do, and this is the basis of our estimating system. But, overall, the department isn’t very profitable in comparison to our other operations, and most problems seem to end up with higher-than-anticipated costs and late deliveries!’

Boys and Boden was a small, successful, privately owned timber and building materials merchant based in a small town. Over the years it had established its large Joinery Department, which made doors, windows, staircases and other timber products, all to the exact special requirements of the customers, comprising numerous local and regional builders. In addition, the joiners would cut and prepare special orders of timber, such as non-standard sections, and special profiles including old designs of skirting board, sometimes at very short notice while the customers waited. Typically, for joinery items, the customer provided simple dimensioned sketches of the required products. These were then passed to the central Estimating/Quotations Department which, in conjunction with the Joinery Manager, calculated costs and prepared a written quotation which was faxed to the customer. This first stage was normally completed within two/three days, but on occasions could take a week or more. On receipt of an order, the original sketches and estimating details were passed back to the Joinery Manager across the yard, who roughly scheduled them into his plan, allocating them to individual craftsmen as they became available. Most of the joiners were capable of making any product, and enjoyed the wide variety of challenging work.

The Joinery Department appeared congested and somewhat untidy, but everyone believed that this was acceptable and normal for job shops, since there was no single flow route for materials. Whatever the design of the item being made, or the quantity, it was normal for the joiner to select the required timber from the storage building across the yard. The timber was then prepared using a planer/thicknesser. After that, the joiner would use a variety of processes, depending on the product. The timber could be machined into different cross-sectional shapes, cut into component lengths using a radial arm saw, joints formed by hand tools, or using a mortise/tenon machine, and so on. Finally the products would be glued and assembled, sanded smooth by hand or machine, and treated with preservatives, stains or varnishes if required. All the large and more expensive machines were grouped together by type (for example, saws) or were single pieces of equipment shared by all 10 or so joiners. Dean described what one might observe on a random visit to the Joinery Department: 9

‘One or two long staircases partly assembled, and crossing several work areas; large door frames on trestles being assembled; stacks of window components for a large contract being prepared and jointed, and so on. Off-cuts and wood shavings are scattered around the work area, but are cleared periodically when they get in the way or form a hazard. The joiners try to fit in with each other over the use of machinery, so are often working on several, part-finished items at once. Varnishing or staining has to be done when it’s quiet – for example, evenings or weekends – or outside, to avoid dust contamination. Long off-cuts are stacked around the workshop, to be used up on any future occasion when these lengths or sections are required. However, it is often easier to take a new length of timber for each job, so the off-cuts do tend to build up over time. Unfortunately, everything I have described is getting worse as we get busier ... our sales are increasing so the system is getting more congested. The joiners are almost climbing over each other to do their work. Unfortunately, despite having more orders, the department has remained stubbornly unprofitable!

‘Whilst analyzing in detail the lack of profit, we were horrified to find that, for the majority of orders, the actual times booked by the joiners exceeded the estimated times by up to 50 per cent. Sometimes this was attributable to new, inexperienced joiners. Although fully trained and qualified, they might lack the experience needed to complete a complex job in the time an estimator would expect, but there had been no feedback of this to the individual. We put one of these men on doors only; having overcome his initial reluctance, he has become our enthusiastic “door expert”, and gets closely involved in quotations too, so he always does his work within the time estimates! However, the main time losses were found to be the result of general delays caused by congestion, interference, double handling and rework to rectify in-process damage. Moreover, we found that a joiner walked an average of nearly 5 km a day, usually carrying around bits of wood.

‘When I did my operations management course on my MBA, the professor described the application of cellular design and process improvement techniques…that is just what we need, but these concepts were explained in the context of high-volume, repetitive production of bicycles, whereas everything we make is “one-offs”. However, although we do make a lot of different staircases, they all use roughly the same process steps:

1 Cutting timber to width and length

2 Sanding

3 Machining

4 Tenoning

5 Manual assembly (glue and wedges).

‘We have a lot of unused factory floor-space, so it would be relatively easy to set up a self-contained staircase cell. There is huge demand for special stairs in this region, but also a lot of competing small joinery businesses which can beat us on price and lead time. So we go to a lot of trouble quoting for stairs, but only win about 20 per cent of the business. If we got the cell idea to work, we could be more competitive on price and delivery, hence winning more orders. I know we will need a lot more volume to justify establishing the cell, so it’s really a case of “chicken and egg”!’


The report should address the following learning outcomes within the context of the selected organization: Learning outcomes

By the end of the module, a successful student should be able to:


Demonstrate critical awareness of the processes and techniques used by organisations to set operational objectives, identify and select competitive and operational choices


Evaluate and differentiate key operational processes in both service and manufacturing sectors and apply appropriate analytical frameworks to case studies in order to understand operational processes and context

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